Conduent Senior Manager, Client Implementations in Secaucus, New Jersey

Senior Manager, Client Implementations


Conduent is the world's largest provider of diversified business process services with leading capabilities in transaction processing, automation, analytics and constituent experience. We work with both government and commercial customers in assisting them to deliver quality services to the people they serve.

We manage interactions with patients and the insured for a significant portion of the U.S. healthcare industry. We are the customer interface for large segments of the technology industry and the operational and processing partner of choice for public transportation systems around the world.

Whether it's digital payments, claims processing, benefit administration, automated tolling, customer care or distributed learning - Conduent manages and modernizes these interactions to create value for both our clients and their constituents. Learn more at .

Senior Manager, Client Implementations

Responsible for assigned client implementations for a wide range of customers/partners and vendors including health plans, employers with direct relationships to BenefitWallet, exchanges, third party administrators, and partner vendors. Implementations include onboarding new clients/partners. The candidate should have knowledge of benefits administration and payroll platforms and how the systems interact. Products involved include HSA, HRA, FSA, DC FSA and HIA offerings.


  • Manage new client implementations for Employer Direct, Employers through corporate partners – H&W (RKS, Advantage, BA7), RightOpt and Distribution partners – Health plans, Exchanges

  • Create and update project plans; provide feedback and input regarding overall plans for future use and continuous improvement

  • Create and execute implementation project plan

  • Provide subject matter guidance and solutions to clients and partners

  • Engage with colleagues across Conduent organization to present Conduent One solutions

  • Assist with explaining eligibility, employer funding process and requirements for HRA, FSA, DC FSA offerings

  • Lead client, partner and vendor meetings and testing

  • Support employer group/TPA with enrollment and funding file setup

  • Manage the successful transition to ongoing client management team

  • Create client presentations and lead meetings



  • Bachelor’s Degree- preferred


  • 6-8 years benefits administration, consumer-directed accounts, consulting, banking, and/or health insurance experience and knowledge


  • Proven ability to deliver results through strong execution

  • Demonstrated some capability to develop, manage and document project plans for implementations, enhancements and advances

  • Knowledge of the healthcare industry and current healthcare trends

  • Strong technical/business writing skills

  • Strong oral communications skills including ability to make presentations

  • Strong analytical skills

  • Strong technical skills

  • Computer skills including word, excel and power point

  • Excellent organizational skills

  • Ability to work independently as well as on a team

  • Travel may be required

Conduent is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, creed, religion, ancestry, national origin, age, gender identity, gender expression, sex/gender, marital status, sexual orientation, physical or mental disability, medical condition, use of a guide dog or service animal, military/veteran status, citizenship status, basis of genetic information, or any other group protected by law. People with disabilities who need a reasonable accommodation to apply for or compete for employment with Conduent may request such accommodation(s) by clicking on the following link, completing the accommodation request form, and submitting the request by using the "Submit" button at the bottom of the form. For those using Google Chrome or Mozilla Firefox please download the form first: click here to access or download the form .

Job Buck Consulting-NonActuarial

Primary Location United States-New Jersey-Secaucus

Organization Commercial Sector

Unposting Date Ongoing

Req ID: 18004757